AI agents for business
AI Agent Development
Reckon Technologies Ltd. builds AI agents that work on your own business data: they read invoices, orders, stock and customer records, research leads, draft replies and follow-ups, and automate routine steps, with a person approving anything important.
What an AI agent can do for your business
- Answer questions about your data – sales, stock, collections and overdue invoices in plain language, in Bangla or English
- Sales assistance – research leads, score them and draft personalised follow-ups
- Customer service – reply on WhatsApp, Facebook Messenger, email and web chat using your knowledge base
- Back-office automation – read documents, create records and route approvals
- Reports and summaries – daily and weekly summaries for managers
Our AI agent development services
Use-case discovery
We identify the tasks where AI saves the most time, with clear measures for success.
Custom AI agents
Agents built with modern large language models, retrieval-augmented generation (RAG) and tool calling, connected securely to your systems.
Integration with ERP and CRM
Connect agents to Salesforce, ERPNext, Odoo, Reckon ERP and other systems through APIs and MCP servers.
Salesforce Agentforce
Design and build Agentforce and Einstein use cases inside Salesforce.
Workflow automation
Combine AI with automation tools such as n8n and Salesforce Flow for end-to-end processes.
Safe and responsible by design
- A person approves before messages are sent or records are changed
- Role-based access, so agents only see the data a user is allowed to see
- Activity logs for every action the agent takes
- Your data stays in your private workspace
Ready-made option: Reckon ERP and AI
If you want to start quickly, Reckon ERP, CRM and AI agents includes AI inside every module. See AI agent development and automation on our platform.
Frequently asked questions
What is an AI agent?
An AI agent is software that understands a goal, uses your data and tools to complete steps, and reports back. Unlike a simple chatbot, it can take actions such as creating records or drafting messages.
Is our data safe?
Yes. Agents work inside your private workspace with role-based access, activity logs and human approval for important actions.
Can the AI agent work in Bangla?
Yes. Agents can understand and reply in Bangla and English.
Which systems can you connect?
Salesforce, ERPNext, Odoo, Reckon ERP, WhatsApp, Facebook Messenger, email, and most systems with an API.
Start with a free AI consultation
Tell us one task that takes too much time. We will show how an AI agent could handle it.